Citibank Card Login

Video demonstration and instructions on how to use the Citibank Card Login:

Follow These Steps to access your Citibank Card Account:

1. First Enter the Citibank Card login address or URL into the address bar of your browser:

https://www.accountonline.com/cards/svc/OutsideView.do?forward=PreRegister&siteId=CB

2. Then on the empty text field next to USER ID, enter your Username or your User ID

3. Next on the empty text field next to PASSWORD, enter your Password

4. You can tick off or click the box next to REMEMBER MY ID so that you do not have to enter it each time you visit the login page.

5. Click the SIGN ON button to proceed to your account

 

Having trouble logging in?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USER ID and PASSWORD.

1. Under the text field of the PASSWORD, click the link that says FORGOT USER ID OR PASSWORD? 

2. Then follow the instructions there and provide the needed information to retrieve or reset your Username. In this case, the intructions on the page states:


For Banking and Credit Card Customers:
If you are having difficulties with your User ID or password, you can reset it here. Please have your Credit or ATM/Debit card with you. If the credit card account you are inquiring about has been linked to your ATM/Debit Card, you will need to input your ATM/Debit Card number and not your credit card number.

3. Once you have entered in your account information, click on the CONTINUE button to reset or retrieve your account credentials. 

Still having trouble logging in? No worries, simply contact Citibank Card directly and get help with your Citibank Card Login:

Phone Numbers


Online Banking and Citi® Financial Tools Support1-800-374-9700TTY: 1-800-788-0002
Bank Account Information1-800-627-3999TTY: 1-800-945-0258
Bill Payments1-800-374-9700 (option #2)TTY: 1-800-788-0002
Citi MobileSM and Citi® Text Banking Support1-888-214-0036
Checking, Savings and CD Application Status1-800-745-1534, (option 1)
Bank en Español1-800-374-9700TTY: 1-800-788-0002
Home Equity Lines and Loans1-800-685-0935TTY: 1-800-788-0002
Citibank Retirement Planning Products (IRAs, Rollover IRAs, CESA, and Keogh)1-800-695-5911TTY: 1-800-788-6775
Citigold1-888-248-4465
(1-888-CITIGOLD)TTY: 1-800-788-6775
Citigold Outside the U.S., Canada, Puerto Rico1-210-677-0065
(call collect)
Citi Private Bank Account Inquiries1-800-870-1073

Global Executive Banking1-813-604-32901-866-213-0890
(toll free within the U.S.)
Note: TTY/TDD phone services for the hearing impaired.
Mailing Addresses
Write Us:
Citibank Client Services
Citi Inquiries: 100 Citibank Drive, San Antonio, TX 78245